Darstop kompaniyasiga Mijozni qo’llab qo’vvatlash menejeri kerak!
Biz bolalar uchun onlayn o‘quv kurslarini tashkil etuvchi innovatsion platformamiz. Agar siz ijodiy, strategik fikrlash qobiliyatiga ega bo‘lsangiz va zamonaviy mijozni qo’llab qo’vvatlash usullarini yaxshi bilsangiz, bizning jamoamizga qo‘shiling!
Sizdan talab qilinadi:
Ingliz tilini ravon yoki yuqori darajada bilish (og’zaki va yozma)
Mijozlarni qo’llab-quvvatlash, ta’limni qo’llab-quvvatlash yoki tegishli sohada oldingi tajriba
Talabalar, ota-onalar va o’qituvchilarning so’rovlariga professional va do’stona munosabatda bo’lib javob qaytarish
Onlayn chat, elektron pochta va telefon orqali qo’llab-quvvatlash vositalaridan foydalanish qulay
Kuchli muammolarni hal qilish qobiliyati va muammolarni samarali hal qilish qobiliyati
O’zbekiston vaqti bilan tungi soat 00:00 dan ertalab soat 08:00 gacha onlayn bo’lib turish
Talablar:
Chat, elektron pochta va telefon orqali talaba, ota-ona va oʻqituvchi soʻrovlariga zudlik bilan javob berish
Texnik muammolar, hisobni sozlash va platforma navigatsiyasida yordam berish
Foydalanuvchilarga kursni ro’yxatdan o’tkazish, rejalashtirish va siyosatlar bo’yicha yo’l-yo’riq ko’rsatish
Murakkab masalalarni tegishli bo’limga yetkazish
Mijozlarning o’zaro aloqalari va fikr-mulohazalarining aniq qaydlarini saqlash
Biz sizga taklif qilamiz:
Masofadan ishlash imkoniyati
Professional o‘sish va rivojlanish imkoniyati
Yaxshi ish haqi
Tez o’sib borayotgan EdTech platformasi bilan o’sish imkoniyati
Qanday murojaat qilish kerak? O‘z rezyumeingiz va qisqacha motivatsion xatingizni profildagi elektron pochtasiga yuboring yoki shukhrat_fayziev Telegram profiliga habar yo’llash orqali bog‘laning. Telefon qilmang, chunki afsuski biz telefonga javob bera olmaymiz.
Darstop bilan kelajakni birga yarating!
Job Title: Customer Support Team Member (Remote)
Company: Darstop
Location: Remote (US Eastern Time Zone Availability Required)
Job Type: Part-time/Full-time, Flexible
Job Description:
Darstop, an innovative online learning platform, is looking for a Customer Support Team Member to assist students, parents, and teachers with inquiries, technical support, and general assistance. We are seeking a friendly, patient, and detail-oriented individual with excellent communication skills to provide outstanding customer service.
Requirements:
Fluent or Advanced English communication skills (spoken & written)
Prior experience in customer support, education support, or a related field (preferred)
Ability to handle inquiries from students, parents, and teachers in a professional and friendly manner
Comfortable using online chat, email, and phone support tools
Strong problem-solving skills and ability to resolve issues efficiently
Flexible availability between 2:00 PM — 10:00 PM US Eastern Time (ET)
Responsibilities:
Respond promptly to student, parent, and teacher inquiries via chat, email, and phone
Assist with technical issues, account setup, and platform navigation
Guide users on course registration, scheduling, and policies
Escalate complex issues to the appropriate department
Maintain accurate records of customer interactions and feedback
Ensure a positive user experience by providing helpful and empathetic support
What We Offer:
Competitive hourly pay based on experience
Work-from-home flexibility
A supportive and collaborative work environment
Opportunity to grow with a fast-expanding EdTech platform
The chance to make a real impact on students, parents, and teachers
Interested? Apply now by sending your resume and a brief cover letter outlining your experience to shukhrat_fayziev telegram profile or to the email address on this profile or through chat.
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